Schwazze hiring Delivery Specialist & Budtender - Everest Cannabis Co. in Albuquerque, New Mexico, United States | LinkedIn (2024)

Brief DescriptionWho We Are: Schwazze (OTCQX:SHWZ | NEO:SHWZ) is building a premier, vertically integrated regional cannabis company with assets in Colorado and New Mexico. The parent company of a portfolio of leading cannabis businesses and brands spanning seed to sale, Schwazze is committed to unlocking the full potential of the cannabis plant to improve the human condition. Schwazze is anchored by a high-performance culture that combines customer-centric thinking and data science to test, measure, and drive decisions and outcomes. Schwazze is passionate about making a difference in our communities, promoting diversity and inclusion, and doing our part to incorporate climate-conscious best practices.

For more information, please visit our website:?www.schwazze.com

Job Title: Delivery Specialist & Budtender

Reports to: Store Director, Everest Cannabis Co. – Montgomery

Job Type: Full-time, Hourly

Pay Range: $13.00 - $16.00/hour

This position is eligible for individual tips earned when delivering product to customers, and individual tips earned as a budtender.

• As a tipped industry, tips are and can be variable as a result of many factors, including shift availability, schedule, full-time/part-time status, hours of operation, weekends/nights, and specific dispensaries

Position ObjectiveSchwazze is looking to for an energetic, reliable, and customer focused individual to act as a cannabis product expert in our retail stores, in addition to delivering our products from our stores to our customers. The Delivery Specialist will be responsible for preparing delivery orders and picking up packages from multiple store locations and transport them within the state of New Mexico. All drivers must work within MED compliance standards. This person will also be a Budtender at our Everest Cannabis Co. Montgomery location where they will be eligible for tips during budtending shifts. A transport vehicle and fuel will be provided by the company.

Essential FunctionsDelivery (50%)

• Accurately record delivery inventory data and performs inventory reconciliation in POS & inventory system in accordance with MED laws and regulations.
• Optimizes back- room organization to streamline eCommerce order fulfillment.
• Deliver cultivated products to residential customers from dispensary locations throughout the state.
• Verify packaged orders and match invoices to ensure accuracy according to Standard Operating Procedures.
• Maintain in full compliance with all associated regulatory bodies.
• Maintain ongoing communication with the Inventory/Order Fulfillment and Sales departments as it relates to customer deliveries.
• Handle customer concerns or issues at the time of delivery and work with the appropriate department or manager to resolve customer concerns promptly.
• Verify accuracy of orders at the time of delivery.
• Create and abide by the most efficient route plans for delivery.
• Verify and collect payments at time of delivery, per the designated process.
• Assist with company delivery vehicle maintenance.
• Participate in weekly cycle counts and inventory control procedures.

Customer Service and Product Expertise (30%)

• Extend a warm and professional welcome to customers, attentively listening to their unique preferences and requirements.
• Offer expert insights and personalized product recommendations tailored to individual preferences and usage scenarios.
• Educate customers about the advantages, potential effects, and safe consumption methods of diverse cannabis products, ensuring they make informed choices.

Store Operations and Compliance (30%)

• Uphold the appeal of our store environment, keeping it neat and visually enticing, and maintaining well-organized product displays.
• Stay updated on industry trends, the latest product releases, and ever-evolving regulations to provide accurate and timely information to customers.
• Efficiently manage cash transactions and utilize our point-of-sale system for streamlined sales processing.
• Demonstrate unwavering adherence to all company policies and procedures, ensuring full compliance with state and local regulations.

Communication and Team Collaboration (20%)

• Collaborate seamlessly with your fellow team members to cultivate a positive, customer-centric work atmosphere.
• Provide valuable support to the Management Team in various store activities and operations, including customer assistance, checkouts, and cash handling.
• Embrace other duties as assigned by the Management Team to ensure a cohesive and efficient team dynamic.

RequirementsSpecific Job Skills and Qualifications:

• Must be 21+ years of age
• Valid NM Driver’s License
• Must have and maintain a clean driving record (Must pass a Motor Vehicle Background Check containing less than 1serious infraction in the last 3 years).
• Committed to safety, vigilance, and defensive driving practices.
• High school diploma or equivalent required
• Previous experience in a retail or customer service role is preferred.
• Knowledge of cannabis and its products is a plus.
• Strong communication and interpersonal skills.
• Ability to work in a fast-paced environment.
• Proficient in cash handling and accurate basic math calculations.
• Reliable, punctual, and possesses a strong work ethic.
• 2+ years of experience as a delivery driver is preferred.
• Experience with customer service, invoice handling, and cash handling is preferred.
• Must be punctual, organized, and trustworthy with strong interpersonal communication skills.
• Experience with POS systems preferred

Working Conditions (Schedule, Environment, Travel)

• Schedule will vary depending on the needs of the business (Nights, Weekends, Holidays included)
• Driving in all weather conditions
• Must be capable for driving over the course of several hours at a time
• Ability to lift 25 lbs. or more multiple times per day.
• Stores are open 7 days a week from 8:00 am – 11:45 pm (varying by location), nights, weekends & holidays.

SummaryBenefits:

• 401(k) + Employer Match
• Medical/Dental/Vision insurance
• Pet Insurance
• EAP Programs
• Paid Time Off
• Paid Parental Leave
• Employee Discount at all Schwazze Retail locations

Schwazze is committed to fairness and equality of opportunity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.