NEW Working Remotely – USC Administrative Operations (2024)

NEW Working Remotely – USC Administrative Operations (1)


AdminIT would like to assist you with finding the best solution for working remotely from home.

The Remote or Home Office Setup
We can’t stress enough the importance of having the right home office setup as it will allow you to be more productive and appear more professional.

Here are some basic tools for working remotely, essential for any home office:

    • Headset
    • Webcam
    • Stable internet Connection
    • Quiet place to work
    • Choosing the correct Connectivity Scenario.

USC Connectivity Scenarios
Here are three different scenarios based on your work requirements and the type of access needed to perform your job. Consider what you need to access to work from home and choose from the following:

+ Choose Scenario 1


Scenario 1: VPN Connection not necessary

    Choose Scenario 1

Step by Step Instructions

No

Instructions

1Check your Internet Speed by visiting https://speedtest.net

The minimum speed you will need is 10 Mbps Download and 1 Mbps Upload for optimal connectivity. Below is from USC network where the download is at 139 Mbps and Upload is at 612.65 Mbps.
NEW Working Remotely – USC Administrative Operations (3)

2NEW Working Remotely – USC Administrative Operations (4) Connect headphones to your Home Computer.
3Plug in your webcam if it’s an external device. If you have a built-in webcam, please make sure it is enabled.
4NEW Working Remotely – USC Administrative Operations (6)Navigate to https://www.usc.edu/office365 . Log in here with your NetID credentials. These are the same credentials you use to log in to Workday. From here you can access your email, as well as any documents you have saved to OneDrive.
5Navigate to NEW Working Remotely – USC Administrative Operations (7)https://usc.zoom.us/ and click the Sign In button. Sign in with your NetID credentials (the same credentials used in step 4). From here, you can create or join meetings using your USC licensed copy of Zoom Professional.
6NEW Working Remotely – USC Administrative Operations (8)You can access all other work applications from the employee gateway:

+ Choose Scenario 2

Scenario 2: VPN, working from computer at home

  • VPN using Cisco AnyConnect
    Choose Scenario 2

No

Instructions

1Check your Internet Speed by visiting https://speedtest.net

The minimum speed you will need is 10 Mbps Download and 1 Mbps Upload for optimal connectivity. Below is from USC network where the download is at 139 Mbps and Upload is at 612.65 Mbps.
NEW Working Remotely – USC Administrative Operations (10)

2NEW Working Remotely – USC Administrative Operations (11) Connect headphones to your Home Computer.
3Plug in your webcam if it’s an external device. If you have a built-in webcam, please make sure it is enabled.
4NEW Working Remotely – USC Administrative Operations (13)Navigate to https://www.usc.edu/office365 . Log in here with your NetID credentials. These are the same credentials you use to log in to Workday. From here you can access your email, as well as any documents you have saved to OneDrive.
5Navigate to NEW Working Remotely – USC Administrative Operations (14)https://usc.zoom.us/ and click the Sign In button. Sign in with your NetID credentials (the same credentials used in step 4). From here, you can create or join meetings using your USC licensed copy of Zoom Professional.
6NEW Working Remotely – USC Administrative Operations (15)You can access all other work applications from the employee gateway:
7NEW Working Remotely – USC Administrative Operations (16)This scenario is for when you need to access tools and applications that require a VPN connection. We don’t recommend being connected to the VPN unless it is necessary.
8Connect to the VPN, click here for a guide.
9NEW Working Remotely – USC Administrative Operations (18)Once on the VPN, navigate to your file share or web application. Please contact our desktop team if you need help connecting your network drives etc (Such as your S drive, your T drive).
10NEW Working Remotely – USC Administrative Operations (19)All of the applications in scenario 1.
11USC applications that require VPN access.

+ Choose Scenario 3

Scenario 3: VPN, Remote Desktop

  • I need access to the following software and applications…
  • Similar to Scenario 1 & 2
  • Remote Desktop Access
  • Documents on work computer
  • USC Applications:
    Choose Scenario 3

No

Instructions

1Check your Internet Speed by visiting https://speedtest.net

The minimum speed you will need is 10 Mbps Download and 1 Mbps Upload for optimal connectivity. Below is from USC network where the download is at 139 Mbps and Upload is at 612.65 Mbps.
NEW Working Remotely – USC Administrative Operations (22)

2NEW Working Remotely – USC Administrative Operations (23) Connect headphones to your Home Computer.
3Plug in your webcam if it’s an external device. If you have a built-in webcam, please make sure it is enabled.
4NEW Working Remotely – USC Administrative Operations (25)Navigate to https://www.usc.edu/office365 . Log in here with your NetID credentials. These are the same credentials you use to log in to Workday. From here you can access your email, as well as any documents you have saved to OneDrive.
5Navigate to NEW Working Remotely – USC Administrative Operations (26)https://usc.zoom.us/ and click the Sign In button. Sign in with your NetID credentials (the same credentials used in step 4). From here, you can create or join meetings using your USC licensed copy of Zoom Professional.
6NEW Working Remotely – USC Administrative Operations (27)You can access all other work applications from the employee gateway:
7NEW Working Remotely – USC Administrative Operations (28)This scenario is for when you need to access tools and applications that require a VPN connection. We don’t recommend being connected to the VPN unless it is necessary.
8Connect to the VPN, click here for a guide.
9NEW Working Remotely – USC Administrative Operations (30)Once on the VPN, navigate to your file share or web application. Please contact our desktop team if you need help connecting your network drives etc (Such as your S drive, your T drive).
10NEW Working Remotely – USC Administrative Operations (31)All of the applications in scenario 1.
11USC applications that require VPN access.
12href=”https://adminops.usc.edu/remote-desktop-connection-from-a-pc/” rel=”noopener noreferrer”>NEW Working Remotely – USC Administrative Operations (33)Before you connect to href=”https://adminops.usc.edu/remote-desktop-connection-from-a-pc/” rel=”noopener noreferrer”>Remote Desktop, make sure you’re signed in to Zoom on your home computer! See step 5. If you connect to Zoom while using remote desktop, Zoom will not work! If you need to use Zoom while working with remote desktop, minimize remote desktop!
NEW Working Remotely – USC Administrative Operations (34)
13Sign in to the VPN with the Cisco AnyConnect Mobility Client. Instructions here:
14Connect to Remote Desktop. If you need Remote Desktop set up, please contact AdminIT.
15NEW Working Remotely – USC Administrative Operations (37)Remember: DO NOT use Zoom while in Remote Desktop.
16NEW Working Remotely – USC Administrative Operations (38)DO NOT SHUT DOWN YOUR OFFICE MACHINE.
NEW Working Remotely – USC Administrative Operations (2024)

FAQs

Does USC allow remote work? ›

You can login to your USC computer or access USC resources remotely in one of two primary ways. The first is with USC's VPN. By installing the VPN, you can securely access the USC network from a personal computer after installing a small application.

What is working remotely outside of traditional office? ›

Remote work is a flexible working arrangement that allows employees to work outside of a traditional office location. Employees who work remotely often utilize technology to work from their homes, coworking spaces, coffee shops, or other locations outside of their company-owned office.

Can secretaries work remotely? ›

A remote secretary, or virtual assistant, performs the same administrative functions of an in-house receptionist or secretary, but in a remote capacity. You work from home and handle clerical tasks for an office, department, or client.

Does UCLA allow remote work? ›

Remote work is one way UCLA advances its mission of education, research and service. While some work requires an on-campus presence, many jobs do not. For these employees, where they complete their tasks and assignments can vary.

What is the difference between remote work and digital nomad? ›

Duration of Stay: Remote workers typically have a fixed home base and may occasionally travel for leisure or short-term work trips. Digital nomads have a more transient lifestyle, staying in each location for days, weeks, or months before moving on to the next destination.

What is the fully remote work model? ›

Remote work is a work methodology that does not require employees to be physically present at an office space in order for them to accomplish their work. Employees instead use digital tools to connect to work, collaborate with colleagues and accomplish tasks remotely.

What is the difference between remote and WFH? ›

Working from home is another type of remote work, but is an option for employees who would typically work in an office environment. This style of working may offer more flexibility than remote work. For example, companies may have a policy that allows employees to work from home a few days of the week.

Can college students work remotely? ›

The good news is that now that remote jobs are on the rise, you can more easily find a side gig or even full-time role in college that works with your schedule and allows you to earn money from the comfort of your home (including dorm rooms).

Do you have to live on campus at USC? ›

However, it's important to keep in mind that approximately 65% of USC students live off campus. Off-campus housing move-in dates will vary based on the housing community, your lease, and more. Some off campus housing will offer earlier or later move-in dates depending on your needs and what they have available.

Can you attend USC online? ›

Each semester, including summer sessions, you can access hundreds of online classes in varying formats. For more than 50 years, the university has helped students access courses and programs when and where needed through distance education.

How long do you have to work at USC to get free tuition? ›

Must be full-time and eligible for this benefit (see the Tuition Assistance policy). If staff, you must have completed at least 2 years of service (if the 2-year anniversary occurs within 30 days of the start of the semester, the benefit will apply, so in some cases the wait period may be slightly less than 2 years).

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